4 questions to ask before hiring an appliance repair technician

When one of your home appliances is broken, it can understandably cause stress and panic. If it’s your refrigerator or freezer, you’ll need to figure out a plan to keep your food cold. If it’s your washer or dryer, you might be left with a pile of soaking wet clothes and need a same-day dryer repair service. Regardless of the issue, a home appliance that’s not working can really throw your routine off and put a wedge in your day. It’s easy to call the next available home appliance repair in Calgary without giving much thought to the company, but it may cause even more stress. Imagine the situation if the repair you paid for is done poorly and you’re left looking for another technician to fix the issue.

There are plenty of appliance repair service companies in Calgary, but how do you hire someone you can trust? Here are four questions to ask that will help you find the right technician.

Dryer repair service
Dryer repair service

What’s your service warranty?

The first important piece of information to know is if they offer a warranty on their work and parts. When a company offers a warranty on their repairs, it means they’re confident in their abilities and they want to make sure that you have a working appliance. A warranty gives you peace of mind and will give you an idea of what type of quality work to expect.

Do you have insurance?

When you hire a technician to come to your home, you want to make sure that the company has the proper insurance in place. Should an accident occur that results in injuries to the worker, they should be covered with the company’s insurance. Although your homeowner’s insurance policy typically protects you against liability, you also want to be sure that the company you hire to provide services in your home is insured. While the chances of an accident are slim when it comes to an appliance repair service, it’s always better to be safe than sorry.

Do you have experience repairing the make and model of my appliance?

A home appliance repair technician might have years of experience, but you’ll want to know if they have experience working on your specific type of appliance. If they don’t list the make and model of your appliance on their website, it’s still worth calling and inquiring about.

How much will your services cost?

This answer is going to depend on a number of factors, including how extensive the repair is. Sometimes, a repair technician won’t have a definite answer as they’ll need to come to your home to see what the issue is before giving you a cost estimate. Be sure to ask whether they’ll make a recommendation and provide you with a cost before they actually do the repair service so there are no surprises.

Additionally, don’t let a low service cost be your deciding factor. If the price is much lower than that of other appliance repair companies, then it’s likely too good to be true or they don’t offer quality work. The price should be competitive, but fair. Once you receive an estimate of the cost, compare the price to what you would pay for a replacement and decide whether it makes more sense to have a repair done or purchase a new appliance.

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