Privacy Policy

Effective Date: June 1, 2024

Welcome to New Star Appliance Services. Your privacy is very important to us. This Privacy Policy outlines the types of personal information we collect, how we use and protect it, and your rights in relation to this information.

1. Information We Collect

Personal Information

We collect personal information that you provide to us directly, such as when you:

• Contact us via phone, email, or through our website.
• Request services or information from us.
• Fill out forms on our website.

The personal information we collect may include:

• Name
• Address
• Email address
• Phone number
• Payment information (for service payments)

Non-Personal Information

We also collect non-personal information automatically when you visit our website, such as:

• IP address
• Browser type
• Operating system
• Referring URLs
• Pages viewed and the order of those pages
• Time spent on each page

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and manage our dryer vent cleaning services.
• To communicate with you regarding appointments, services, and customer support.
• To process payments and provide billing information.
• To improve our website and services.
• To comply with legal obligations and protect our rights.

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

• Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing and customer support.
• Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).

4. Protecting Your Information

We implement a variety of security measures to maintain the safety of your personal information. These measures include:

• Secure Sockets Layer (SSL) technology to encrypt your information during transmission.
• Regular security assessments and updates to our systems.
• Restricted access to personal information to employees and contractors who need it to perform their job functions.

5. Your Rights

You have certain rights regarding your personal information, including:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can request that we correct any inaccuracies in your personal information.
• Deletion: You can request that we delete your personal information, subject to certain conditions.
• Objection: You can object to the processing of your personal information under certain circumstances.

To exercise any of these rights, please contact us using the information provided below.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make changes, we will notify you by updating the effective date at the top of this policy and, in some cases, we may provide additional notice (such as adding a statement to our homepage or sending you an email notification).

7. Contact New Star Appliance Services Calgary

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

New Star Appliance Repair

131 Everglen Rise SW Calgary, AB T2Y 4Z2

Phone: (403) 462-1704

Email: [email protected]

Thank you for choosing New Star Appliance Repair Calgary. We value your privacy and are committed to protecting your personal information.